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Help 6.1 Not Receiving the Club E-Mail

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All members who have an e-mail address usually receive updates from the club every 1 to 3 weeks. If you are not receiving this e-mail, then you will need to logon to the members area, select Members Profile tab and check the settings for a) to c) below. If any changes are needed, then press Change Details button to make the alterations.


a) The correct e-mail address is registered - See Figure 1.
b) Correspondence Delivery is set to E-Mail - See Figure 2
c) Do NOT receive General E-Mail Correspondence is Unticked - See Figure 3.
d) Check that your E-Mail program, Antivirus or webmail is not directing your club e-mail to the Junk E-Mail folder instead of inbox. See Unjunking Hotmail at the bottom of this page.

If these three fields are not set correctly and you need to change them, press the Change Details button at the bottom of the screen to make the necessary changes.

Figure 1 - Correct E-Mail address Registered

Figure 2 - Correspondence Delivery Method set correctly

Figure 3 - Do NOT receive general e-mail correspondence is unticked to receive weekly e-mail.

If you do NOT want to receive the club news by e-mail, simply tick Do NOT receive General E-Mail Correspondence. You can change this setting as often as you like as some members might want to turn off e-mail notifications while away for long periods from the club such as a holiday.


Sunshine Coast Bicycle Touring Club - Help - Help 6.1 Not Receiving the Club E-Mail

  SCBTC's logo SCBTC's Members Picture

Help 6.1 Not Receiving the Club E-Mail

Page 2 of 2



If you are not a member of the club or there is trouble with your e-mail service from your internet service provider (ISP), you can still receive the same updates from the News page from the main website.  If you still don't receive the e-mail after trying everything on this page, then report the fault to the webmaster. As an alternative, consider getting a free e-mail address from a public e-mail hosting service. The most commonly used one is gmail. See figure 1 to enter the new e-mail address.

Hotmail/Live/Outlook Mail - Un-junking E-Mail

Logon to your e-mail account at Click the Cog on the top right corner of the webpage in the Blue Bar. Click on link More Mail Settings. Under Preventing Junk Mail subheading, select Safe and Blocked senders. On the next page, Click Safe Senders link. In the Sender or Domain you know is safe field type in the e-mail address and press Add to List button.